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Work With Us

All work and all play

Come blow our minds. Send your resume & chops today.

We are located in Philadelphia, PA. Come join our team!

We are MOD. Curiosity is in our DNA. Before discovering the solution, we uncover the true problem. We don’t look for answers until we know the right questions. Working not to solve just the symptoms... but the conditions that made them possible.

Director of Technology

About

We are a Human Experience agency dedicated to personalized marketing. Consumers demand understanding and empathetic solutions from the brands they trust, not just a smooth sales transaction. By putting humans at the center of every decision we make, our stories move markets - from inception and internal buy-in, to external consumer campaigns.

What you will do…

  • Define technology solutions, best practices, and delivery standards for department process.
  • Oversee and manage multiple projects, including websites, applications, and interactive experiences, ensuring they are delivered on time and within scope while meeting quality standards.
  • Collaborate with clients, stakeholders, and team members to define project requirements, objectives, and timelines.
  • Manage team of engineers and technical project/product managers to ensure team cohesion, clear expectations, and team needs.
  • Oversee and execute department goals, budgets, and innovation strategies.
  • Work with the leadership team to set clear priorities and goals for technology, the development team and immediate and long-term organizational vision.
  • Work with leadership to define the company’s overall technology strategy to support business objectives.
  • Manage strategic vendor and technology partner relationships, including overseeing third-party management of data security and IT solutions.
  • Mentor and assist the development of team.
  • Leading team through complex client projects, serving as a player / coach, connecting platforms, writing code, and overseeing codebase.
  • Ensure tight collaboration across departments to drive strategic initiatives, including understanding of the alignment between technology, strategy and various product road maps.
  • Organize work efficiently and maximize you and your team’s time.

Credentials

  • At least 10 years of experience in a development role.
  • At least 5 years of experience in management role.
  • Familiarity with front-end technologies such as HTML, CSS, and responsive design.
  • Familiarity with modern JavaScript frameworks such as React, Next.js, etc.
  • Experience with implementing headless CMS using WordPress or Directus
  • Experience in project management tools and principles
  • Expertise in development principles and coding across multiple technologies and programming languages.
  • Demonstrated expertise in applying technology solutions to client challenges.
  • Ability to think strategically for clients and organization.
  • Experience managing multiple vendor relationships and team members.
  • Strong sense of personal accountability regarding decision-making and leading cross-functional teams.
  • Flexible with proven ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
  • Implement and shape processes for managing the delivery of projects.
  • Adept at conducting research into project-related issues and products.
  • Must be able to learn, understand and apply new technologies.
  • Strong leadership and decision-making skills.
  • Willingness and ability to help educate team members for talent development.
  • Excellent problem-solving skills.

Controller 

About..

We are a Human Experience Agency based in Philadelphia, PA. We’re passionate about removing the friction that can exist between products and people, through a combination of strategy, creative communications, and product development. We are looking for an experienced professional to execute our financial and accounting functions and to assist with the day-to-day reporting of the entire company. The ideal candidate should be well-versed in small business accounting, have a keen eye for details, and have a proven track record of working independently, as well as collaboratively.

What you will do..

  • Oversee the financial reporting process, including the preparation of financial statements, reports, and other disclosures
  • Work closely with the external accounting team to ensure accurate and timely financial reporting and filing
  • Monitor and analyze changes in accounting standards and regulations and provide guidance to the company
  • Prepare monthly and quarterly financial management reporting
  • Assist with annual audit and tax preparation activities as needed
  • Participate in strategic data analysis, research, and modeling for executive leadership team
  • Ability to partner with internal departments and executive leadership on financial health of the company
  • Positive attitude, and ability to work collaboratively with other employees across the organization
  • Thrive in a fast-paced and dynamic environment
  • Superior discretion, demonstrating sound judgement in dealing with confidential dialogues and information
  • Solution mindset with the ability to make independent decisions

Your Credentials..

  • Bachelors Degree in account, finance or a related field. CPA is preferred
  • Experience working in an entrepreneurial environment; familiarity with creative agency or marketing industry office environments is preferred
  • 7+ years’ experience preferred; a minimum of 2-4 years working with senior management
  • Excellent business judgment, analytical, and decision-making skills
  • Technical expert on complex accounting/financial issues. Advanced expertise in Microsoft Excel.
  • Self-starter, high energy, outgoing personality; a “Can Do” attitude and displays tenacity
  • Strong attention to detail and ability to meet tight deadlines

Business Development Partner 

About

The Business Development Partner is responsible for executing the agency’s new business strategy to develop a robust new business pipeline. S/he is well versed in the agency’s products, services and case studies and will be responsible for leading the agency’s new business pitch process to secure new clients. S/he serves as the center of the agency’s new business efforts - working with the [Director of Growth] and leadership team to develop, assemble, and ultimately deliver compelling proposals and presentations that communicate the agency’s unique value proposition and differentiate us from our competitors.

What you will do…

  • Partner with Director of Growth and leadership team on creation of the agency’s new business strategy, translating agency objectives and targets into annual plans
  • Craft and execute a prospecting plan that will help identify, generate, and nurture new client relationships
  • Create, update, and manage all marketing materials supporting new business development activities, including pitch decks and sell sheets
  • Manage and complete detailed prospective Requests for Information (RFIs) and Requests for Procurement (RFP)
  • Develop and maintain current knowledge of the industry news, advertising landscape and competitive activity
  • Identify and pursue sales opportunities, and convert those opportunities into mutually successful relationships
  • Identify key contacts and decisions makers within target companies and build relationship via cold calling, emailing outreach and other means as necessary
  • Lead and manage efficient and productive negotiations of deal terms, taking full ownership of the deal process
  • Conduct detailed research to understand the prospects interest's and capabilities; create executive summaries of information prior to first meeting with the perspective client
  • Partner with Director of Client Services in onboarding of new clients
  • Execute KPI’s set by MOD

Your Credentials 

  • Business development experience with proven track record of acquiring new clients and generating growth
  • Accomplished communicator; you're great on the phone, video-call, email and in-person
  • Strong business acumen and analytical skills
  • A confident and successful negotiator who can creatively develop new business ideas
  • Strong attention to detail, exceptional organization and time-management skills
  • Target driven and capacity to work in a fast-paced environment whilst prioritizing workload; you're comfortable with substantial cold-calling and outreach activity
  • Self-starter with a positive can-do approach and solution orientated style
  • Travel Requirements 25%

Account Director

About

The Account Director is responsible for the stability and profitability of a large account. They are a savvy manager with extensive knowledge of the brand with a proven track record of effective initiatives that help achieve client goals, including driving revenue. In addition to monitoring and mentoring the account team, they will be responsible for defining business goals and needs for clients, implement new marketing ideas and planning, and systems to support the growth of client accounts. The Account Director owns the client relationship on all brands and owns the brand strategy and effectively influences the client to achieve brand objectives. Finally, they are responsible for staffing, managing and leading the assigned account team. 

What you will do…

  • Responsible for growth of accounts
  • Develop a strong partnership with clients, becoming embedded in their team and working collaboratively to understand their business
  • Serve as main point-of-contact for senior executive and VIP clients
  • Evaluate all creative against strategic direction, and provide constructive feedback
  • Manage and mentor the Account team to provide the highest level of client care
  • Work collaboratively with all internal teams to develop and implement innovative solutions to client problems
  • Work with clients to define goals and corresponding KPIs, and communicate these to the internal team
  • Work closely with Operations and PM to problem solve staffing challenges as well as to inspire regular communication flow between Account and PM teams
  • Hire, train and supervise account team
  • Implement policies and procedures to ensure the Account team is meeting and exceeding goals
  • Provide regular account updates to Executive Director, Client Services
  • Lead internal weekly/recurring team meetings to plan, track and oversee client projects

Your Credentials 

  • 7+ years’ experience in client management, agency preferred.
  • Previously leading $5M+ books of business with YoY growth.
  • Cross-functional leadership and influencing skill; ability to build strong partnerships both outside and within.
  • Proven track record of meeting/exceeding targets and objectives personally and as a leader.
  • Ability to thrive in a fast-paced environment; the atmosphere of an agency energizes you, and you understand how to thrive when change is constant, and obstacles need to be overcome with optimism, creativity, and teamwork.
  • Adept at managing and mentoring team members to drive personal and professional growth.

Account Manager

About

The Account Manager maintains our client's business with ongoing and project-basis support. 
They direct and coordinate the day-to-day agency business efforts on behalf of the client’s product and/or 
service on assigned accounts. In this role, the AM ensures that the agency provides proper and innovative
execution of work in all areas on schedule, as well as delivering consistently superior creative product.

What you will do

  • Manage day-to-day client relationships within assigned accounts
  • Intake, manage, review progress and deliver client projects
  • Conduct meetings with the clients as well as informing them about the current work status of their projects
  • Earn the trust of both clients and internal teams through clear, crisp communication and a deep 
understanding of needs from both sides
  • Manage client and agency team expectations, day in and out, and helping clear roadblocks to success
  • Share client feedback to ensure internal teams are delivering work aligned with the client’s objectives and expectations
  • Assist PM in monitoring and enforcing project budgets and timelines
  • Develop understanding of client’s business, marketplace, and factors affecting their goals/objectives
  • Act as an ambassador for the brand, internally and externally
  • Oversee the day-to-day tasks of Account Coordinator (if applicable)

Your Credentials

  • 1-3 years’ experience in account management, agency setting preferred.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients at all levels.
  • Exceptional problem-solving skills, with the ability to proactively identify and address client needs and challenges.
  • Strong presentation and public speaking skills, with the ability to effectively communicate complex ideas and concepts.
  • Detail oriented, organized, kind, creative, and confident.
  • Desire and ability to work in a fast-paced, deadline-driven, collaborative environment.
  • Excels working as part of a team and independently.
  • Exceptional time management skills.
  • Knowledge of Microsoft Suite, specifically Word and Excel

Senior Account Manager

About

The Senior Account Manager is responsible for managing specific key client accounts and maintaining an excellent client relationship. The Senior Account Manager establishes budgets with the client, is there for conflict resolution, ensures timely deliverables, writes creative briefs and handles all client financials in partnership with operations. They are also in charge of contracts and contract renewals, quality control on the account, and actively pursues new opportunities with the client. Above all, the Senior Account Manager knows more about the accounts than anyone else in the agency; s/he is the go-to person for that client.

What you will do…

  • Manage all assigned client strategy efforts and projects.
  • Work with clients to define goals and corresponding KPIs, and communicate these to the internal team.
  • Work closely with all agency personnel in developing creative briefs, plans, recommendations, and deliverables.
  • Oversee creative to ensure that all work product aligns with brand strategy and client goals.
  • Proactively planning client/agency projects on a quarterly and annual basis.
  • Track budgets, monitor client SOWs, and reconciliation of budget/billing with oversight from director.
  • Build and maintain strong relationships with clients and partners.
  • Understand business objectives, challenges, and opportunities of client, target audience and industry.
  • Provide strategic branding thought leadership and expertise to expand business relationships.
  • Identify and capitalize on upsell opportunities within client portfolio.
  • Support, mentor and oversee Account Managers and Account Coordinators (if applicable)

Your Credentials 

  • 3-5 years’ experience in account management, agency setting preferred.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients at all levels.
  • Strong negotiation and influencing skills, with the ability to drive customer satisfaction and achieve business growth targets.
  • Proven experience in account management or sales, preferable in an agency environment.
  • Ability to think strategically, analyze data, and develop actionable insights to drive business outcomes.
  • Exceptional problem-solving skills, with the ability to proactively identify and address client needs and challenges.
  • Strong presentation and public speaking skills, with the ability to effectively communicate complex ideas and concepts.

Project Manager

About

The project manager is responsible for developing project plans and leading day-to-day project communication and collaboration across agency departments. S/he will own and ensure the timely, process-driven delivery of multiple projects or workstreams across a client’s business. The Project Manager will support the Account team ensuring excellence in delivery through effective, efficient project plan development and execution.

What you will do…

  • Develop, implement, and monitors project plans
  • Guide creative projects from kickoff through execution, QA and delivery
  • Create project estimates adhering to agency rates and standard menu pricing
  • Build and share schedules within PM tool
  • Run meetings to keep teams on task, following each meeting with clear notes and next steps
  • Resource teams and delegate tasks to employees best positioned to complete them on Aqua
  • Manage a mix of projects, often with overlapping importance and urgency
  • Communicate project status and issues regularly to stakeholders, including leaders, team members, and senior managers
  • Ensure projects are delivered on time and on budget

Your Credentials 

  • Bachelor’s Degree.
  • 3 years minimum work experience across multiple mediums, including print, interactive, and video.
  • Proven self-management, time-management and organizational skills.
  • Ability to manage multiple projects at one time.
  • Conflict management and problem-solving abilities: to keep teams operating efficiently.
  • Demonstrated ability to work in a team-oriented environment as well as independtly.
  • Demonstrated initiative as a self-starter.
  • Strong analytical skills.
  • Ability to manage multiple projects at one time.

Copywriter

About

You can read but can you write? Are you a writer who can melt keyboards and set notebooks ablaze with your ideas? You read an ad and make mental markups. F. Scott Fitzgerald tried writing in advertising, it was too difficult. Can you out advertise the dude who wrote The Great Gatsby? Be a risk-taker, climb our mountain, and dive off its summit.

What you will do…

  • Understand your audience, capture their voice.
  • Create comprehensive and creative copy that provokes consumer interests.
  • Edit and proofread consumer copy
  • Research and develop content pertaining to various brand standards.
  • Draft B2B and B2C scripts for video projects.
  • Adjust tone and consistency across all produced materials in relation to design, graphics, and typography.

Your Credentials 

  • At least 2 years of professional experience writing copy for consumer brands.
  • Thrive in a fast-paced environment while maintaining high standards.
  • Managing simultaneous projects and presenting concepts to clients across multiple channels.
  • Experience managing simultaneous projects.
  • Track record of winning new business.
  • Functioning within deadlines on a team or independently.
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