Work With Us
All work and all play
Come blow our minds. Send your resume & chops today.
We are located in Philadelphia, PA. Come join our team!
We are MOD. Curiosity is in our DNA. Before discovering the solution, we uncover the true problem. We don’t look for answers until we know the right questions. Working not to solve just the symptoms... but the conditions that made them possible.
Executive Creative Director
About
We are a Human Experience Agency based in Philadelphia, PA. We’re passionate about removing the friction that can exist between products and people, through a combination of strategy, creative communications, and product development.
What you will do…
- Creatively direct concept designers/graphic designers/art-workers harnessing their development and performance, in a manner that assures maximum efficiency and creativity.
- Manage, supervise, and review the work of 6 cross-functional teams to ensure the creative level expected of MOD is being met.
- Drive the highest quality of creative concept and design.
- Oversee, manage, and review new creative concepts for both new and existing clients.
- Working closely with clients during kick-off to create strong concepts from the initial briefing.
- Collaborate closely with the Project Manager to organize and prioritize workload.
- Work closely with the Strategy Team to identify opportunities.
- Build on our strong client relationships and be the equal creative partner of the Business Director to drive new business forward with existing and new partnerships.
Your Responsibilities
- Highly creative with the ability to generate ideas and practically contribute to design details, demonstrating exceptional pure social media design skills.
- Expertise working closely with clients during kick-off.
- Manage and develop creative teams.
- Executive-level written and verbal communication skills, including public speaking.
- Proficient in Adobe CC, Microsoft Office, Asana (project management application) and other related software.
- Driven, proactive, helpful, and enthusiastic team player.
- Excellent relationship skills.
Director of Technology
About
We are a Human Experience agency dedicated to personalized marketing. Consumers demand understanding and empathetic solutions from the brands they trust, not just a smooth sales transaction. By putting humans at the center of every decision we make, our stories move markets - from inception and internal buy-in, to external consumer campaigns.
What you will do…
- Define technology solutions, best practices, and delivery standards for department process.
- Oversee and manage multiple projects, including websites, applications, and interactive experiences, ensuring they are delivered on time and within scope while meeting quality standards.
- Collaborate with clients, stakeholders, and team members to define project requirements, objectives, and timelines.
- Manage team of engineers and technical project/product managers to ensure team cohesion, clear expectations, and team needs.
- Oversee and execute department goals, budgets, and innovation strategies.
- Work with the leadership team to set clear priorities and goals for technology, the development team and immediate and long-term organizational vision.
- Work with leadership to define the company’s overall technology strategy to support business objectives.
- Manage strategic vendor and technology partner relationships, including overseeing third-party management of data security and IT solutions.
- Mentor and assist the development of team.
- Leading team through complex client projects, serving as a player / coach, connecting platforms, writing code, and overseeing codebase.
- Ensure tight collaboration across departments to drive strategic initiatives, including understanding of the alignment between technology, strategy and various product road maps.
- Organize work efficiently and maximize you and your team’s time.
Credentials
- At least 10 years of experience in a development role.
- At least 5 years of experience in management role.
- Familiarity with front-end technologies such as HTML, CSS, and responsive design.
- Familiarity with modern JavaScript frameworks such as React, Next.js, etc.
- Experience with implementing headless CMS using WordPress or Directus
- Experience in project management tools and principles
- Expertise in development principles and coding across multiple technologies and programming languages.
- Demonstrated expertise in applying technology solutions to client challenges.
- Ability to think strategically for clients and organization.
- Experience managing multiple vendor relationships and team members.
- Strong sense of personal accountability regarding decision-making and leading cross-functional teams.
- Flexible with proven ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
- Implement and shape processes for managing the delivery of projects.
- Adept at conducting research into project-related issues and products.
- Must be able to learn, understand and apply new technologies.
- Strong leadership and decision-making skills.
- Willingness and ability to help educate team members for talent development.
- Excellent problem-solving skills.
Account Director
About
The Account Director is responsible for the stability and profitability of a large account. They are a savvy manager with extensive knowledge of the brand with a proven track record of effective initiatives that help achieve client goals, including driving revenue. In addition to monitoring and mentoring the account team, they will be responsible for defining business goals and needs for clients, implement new marketing ideas and planning, and systems to support the growth of client accounts. The Account Director owns the client relationship on all brands and owns the brand strategy and effectively influences the client to achieve brand objectives. Finally, they are responsible for staffing, managing and leading the assigned account team.
What you will do…
- Responsible for growth of accounts
- Develop a strong partnership with clients, becoming embedded in their team and working collaboratively to understand their business
- Serve as main point-of-contact for senior executive and VIP clients
- Evaluate all creative against strategic direction, and provide constructive feedback
- Manage and mentor the Account team to provide the highest level of client care
- Work collaboratively with all internal teams to develop and implement innovative solutions to client problems
- Work with clients to define goals and corresponding KPIs, and communicate these to the internal team
- Work closely with Operations and PM to problem solve staffing challenges as well as to inspire regular communication flow between Account and PM teams
- Hire, train and supervise account team
- Implement policies and procedures to ensure the Account team is meeting and exceeding goals
- Provide regular account updates to Executive Director, Client Services
- Lead internal weekly/recurring team meetings to plan, track and oversee client projects
Your Credentials
- 7+ years’ experience in client management, agency preferred.
- Previously leading $5M+ books of business with YoY growth.
- Cross-functional leadership and influencing skill; ability to build strong partnerships both outside and within.
- Proven track record of meeting/exceeding targets and objectives personally and as a leader.
- Ability to thrive in a fast-paced environment; the atmosphere of an agency energizes you, and you understand how to thrive when change is constant, and obstacles need to be overcome with optimism, creativity, and teamwork.
- Adept at managing and mentoring team members to drive personal and professional growth.
Account Manager
About
The Account Manager maintains our client's business with ongoing and project-basis support. They direct and coordinate the day-to-day agency business efforts on behalf of the client’s product and/or service on assigned accounts. In this role, the AM ensures that the agency provides proper and innovative execution of work in all areas on schedule, as well as delivering consistently superior creative product.
What you will do
- Manage day-to-day client relationships within assigned accounts
- Intake, manage, review progress and deliver client projects
- Conduct meetings with the clients as well as informing them about the current work status of their projects
- Earn the trust of both clients and internal teams through clear, crisp communication and a deep understanding of needs from both sides
- Manage client and agency team expectations, day in and out, and helping clear roadblocks to success
- Share client feedback to ensure internal teams are delivering work aligned with the client’s objectives and expectations
- Assist PM in monitoring and enforcing project budgets and timelines
- Develop understanding of client’s business, marketplace, and factors affecting their goals/objectives
- Act as an ambassador for the brand, internally and externally
- Oversee the day-to-day tasks of Account Coordinator (if applicable)
Your Credentials
- 1-3 years’ experience in account management, agency setting preferred.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients at all levels.
- Exceptional problem-solving skills, with the ability to proactively identify and address client needs and challenges.
- Strong presentation and public speaking skills, with the ability to effectively communicate complex ideas and concepts.
- Detail oriented, organized, kind, creative, and confident.
- Desire and ability to work in a fast-paced, deadline-driven, collaborative environment.
- Excels working as part of a team and independently.
- Exceptional time management skills.
- Knowledge of Microsoft Suite, specifically Word and Excel
Senior Account Manager
About
The Senior Account Manager is responsible for managing specific key client accounts and maintaining an excellent client relationship. The Senior Account Manager establishes budgets with the client, is there for conflict resolution, ensures timely deliverables, writes creative briefs and handles all client financials in partnership with operations. They are also in charge of contracts and contract renewals, quality control on the account, and actively pursues new opportunities with the client. Above all, the Senior Account Manager knows more about the accounts than anyone else in the agency; s/he is the go-to person for that client.
What you will do…
- Manage all assigned client strategy efforts and projects.
- Work with clients to define goals and corresponding KPIs, and communicate these to the internal team.
- Work closely with all agency personnel in developing creative briefs, plans, recommendations, and deliverables.
- Oversee creative to ensure that all work product aligns with brand strategy and client goals.
- Proactively planning client/agency projects on a quarterly and annual basis.
- Track budgets, monitor client SOWs, and reconciliation of budget/billing with oversight from director.
- Build and maintain strong relationships with clients and partners.
- Understand business objectives, challenges, and opportunities of client, target audience and industry.
- Provide strategic branding thought leadership and expertise to expand business relationships.
- Identify and capitalize on upsell opportunities within client portfolio.
- Support, mentor and oversee Account Managers and Account Coordinators (if applicable)
Your Credentials
- 3-5 years’ experience in account management, agency setting preferred.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients at all levels.
- Strong negotiation and influencing skills, with the ability to drive customer satisfaction and achieve business growth targets.
- Proven experience in account management or sales, preferable in an agency environment.
- Ability to think strategically, analyze data, and develop actionable insights to drive business outcomes.
- Exceptional problem-solving skills, with the ability to proactively identify and address client needs and challenges.
- Strong presentation and public speaking skills, with the ability to effectively communicate complex ideas and concepts.
Project Manager
About
The project manager is responsible for developing project plans and leading day-to-day project communication and collaboration across agency departments. S/he will own and ensure the timely, process-driven delivery of multiple projects or workstreams across a client’s business. The Project Manager will support the Account team ensuring excellence in delivery through effective, efficient project plan development and execution.
What you will do…
- Develop, implement, and monitors project plans
- Guide creative projects from kickoff through execution, QA and delivery
- Create project estimates adhering to agency rates and standard menu pricing
- Build and share schedules within PM tool
- Run meetings to keep teams on task, following each meeting with clear notes and next steps
- Resource teams and delegate tasks to employees best positioned to complete them on Aqua
- Manage a mix of projects, often with overlapping importance and urgency
- Communicate project status and issues regularly to stakeholders, including leaders, team members, and senior managers
- Ensure projects are delivered on time and on budget
Your Credentials
- Bachelor’s Degree.
- 3 years minimum work experience across multiple mediums, including print, interactive, and video.
- Proven self-management, time-management and organizational skills.
- Ability to manage multiple projects at one time.
- Conflict management and problem-solving abilities: to keep teams operating efficiently.
- Demonstrated ability to work in a team-oriented environment as well as independtly.
- Demonstrated initiative as a self-starter.
- Strong analytical skills.
- Ability to manage multiple projects at one time.
Copywriter
About
You can read but can you write? Are you a writer who can melt keyboards and set notebooks ablaze with your ideas? You read an ad and make mental markups. F. Scott Fitzgerald tried writing in advertising, it was too difficult. Can you out advertise the dude who wrote The Great Gatsby? Be a risk-taker, climb our mountain, and dive off its summit.
What you will do…
- Understand your audience, capture their voice.
- Create comprehensive and creative copy that provokes consumer interests.
- Edit and proofread consumer copy
- Research and develop content pertaining to various brand standards.
- Draft B2B and B2C scripts for video projects.
- Adjust tone and consistency across all produced materials in relation to design, graphics, and typography.
Your Credentials
- At least 2 years of professional experience writing copy for consumer brands.
- Thrive in a fast-paced environment while maintaining high standards.
- Managing simultaneous projects and presenting concepts to clients across multiple channels.
- Experience managing simultaneous projects.
- Track record of winning new business.
- Functioning within deadlines on a team or independently.
Full Stack Developer
About
At MOD we rely on a dynamic team of engineers to solve the many challenges and puzzles of our rapidly evolving technical stack and client needs. We’re seeking a full stack developer who is ready to work with new technologies and architectures in a forward-thinking organization that’s always pushing boundaries. This person will have complete, end-to-end ownership of projects. The ideal candidate has experience building products across the stack and a firm understanding of web frameworks, APIs, databases, and multiple back-end languages. The full stack developer will join a small team that uses new technology to solve challenges for both the front-end and back-end architecture, ultimately delivering amazing experiences for global users.
What you will do…
- Design and development of data-centric applications in a public cloud enterprise data platform
- Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth
- Develop new features and infrastructure in support of rapidly emerging business and project requirements
- Provide input on platform roadmap requirements
- Assume leadership of new projects, from conceptualization to deployment
- Ensure application performance, uptime, and scale, and maintain high standards for code quality and application design
- Familar with agile development methodologies, adhering to best practices and pursuing continued learning opportunities
- Participate in all aspects of agile software development, including design, implementation, and deployment
- Architect and provide guidance on building end-to-end systems optimized for speed and scale
- Ability to engage with inspiring designers and front-end engineers, and collaborate with leading back-end engineers to create reliable APIs
- Collaborate with business and technical partners to ensure alignment on application / platform deliverables
Your Credentials
- At least 3 years of experience in building large-scale software applications
- Experience in building web applications
- Experience in designing and integrating RESTful APIs
- Excellent debugging and optimization skills
- Experience in unit/integration testing
- Bachelor’s degree (or equivalent) in computer science, information technology, or engineering is prefered not required
- Interest in learning new tools, languages, workflows, and philosophies
- Proficiency working with our JavaScript and familiarity with latest ECMAScript standard
- Proficiency developing cross-platform experiences with React and its ecosystem (React Native, Redux, Next.js)
- Experience working in backend environements such as C#/.NET, Node.js, PHP, or Python
Bonus
- Experience working with WebGL, GLSL, and/or canvas web technologies
Senior Motion Designer
About
MOD is looking for a Senior Motion designer who will collaborate with the creative team to deliver incredible design and animation packages. We’re looking for a collaborator who has the creative sensibility to explore new ideas and the technical savvy to troubleshoot their way out of problems. As a Senior Motion Designer, you’ll bring our clients’ visions to life with innovative ideas and flawless execution. If this sounds like you, drop us a line. We can’t wait to meet you!
What you will do…
- Conceptualize, design, plan, create, and deliver polished animations (2D, 3D, Character, VFX) working with team members across all disciplines: strategy, accounts, design, copy, and dev.
- Bring layout, typography, and design excellence across all platforms and formats.
- Participate in creative brainstorming sessions, developing innovative ideas and elevating creative concepts. Offer visual examples and inspiration.
- Work with larger agency team to interpret briefs to create the best work and satisfy our clients.
- Detailed oriented. Thoroughly check all work for errors before content is passed off to other team members or delivered to client.
- Possess the ability to juggle multiple projects at one time.
- Hold yourself and others accountable to deadlines and deliver within project scope and timeline.
- Critique and review work from supporting team members to ensure quality execution.
- Sponsor and develop creative team talent, fostering personal and professional growth.
- Consistent research of latest industry trends, techniques, software, and hardware.
Your Credentials
- 7+ years of experience working as a motion designer and a portfolio demonstrating a broad skillset; Typography, 2D & 3D animation, and character animation delivering in a multitude of formats.
- Develop workflow solutions for any type of animation project.
- Must have expert knowledge of Adobe After Effects, Adobe Photoshop and Illustrator, and Maxon Cinema 4D.
- Bonus software knowledge of After Effects plugins: Red Giant Trapcode (Particular, etc) , DUIK rigging tools, Mocha tracking. Adobe Premiere, Adobe Media Encoder, Adobe Animate/Flash
- Preferred strong working knowledge of 3D motion design workflow, character animation workflow, and visual effects (tracking, keying, compositing, etc.)
- Can translate project details and creative direction into high-level design and animation solutions.
- Story minded and detail-oriented individual who is experienced in managing projects and tasks in a high-speed, high-performance environment.
- A natural sense of curiosity and urgency to advance personal skills as well as keeping up with the tools of the trade.
- Commitment to excellence and attention to detail.
Principal Designer
About
We are a Human Experience Agency based in Philadelphia, PA. We’re passionate about removing the friction that can exist between products and people, through a combination of strategy, creative communications, and product development.
The Principal Designer at MOD is responsible for supporting our clients in all aspects of visual output. You’ll directly support creative directors in delivering award-winning work. This includes, but is not limited to: graphic design, photo manipulation, motion graphics, social media posts, production for both digital and print deliverables, branded collateral, web banners, presentation design and original content.
What you will do
- Assist the team with ideas and provide them with creative input for new designs.
- Design interactive user interfaces and oversee all the necessary design changes that are to be made.
- Collaborate with development teams to make sure that all the essential design specifications are implemented with accuracy.
- Ability to develop quick design ideas based on client briefs and ensure that all deadlines are followed.
- Interact with clients/users to understand their needs and develop better products/websites/applications.
- Communicate the concepts, ideas, and outcomes of the research to the entire design and development team to maintain a smooth flow of information.
- Assist in the recruitment of digital and interactive designers. Plan and execute their training.
- Staying in touch with the latest technology and strategies in the design and
- Development industry and implementing to company/client benefit.
Your Credentials
- Bachelor’s degree in design or a related field
- Portfolio showcasing your design creativity and familiarity with designing in an agency.
- Significant experience in leading a digital design team in a fast-paced working environment.
- An eye for detail and analytical skills to read and take inputs from the audience an market research data.
- Strong knowledge of various designing processes and prior experience in managing them.
Head of Design
About
We are a Human Experience Agency based in Philadelphia, PA. We’re passionate about removing the friction that can exist between products and people, through a combination of strategy, creative communications, and product development.
What you will do
- Teach the MOD aesthetic / be an expert of the MOD brand.
- Apply MOD’s brand consistently across different mediums.
- Present designs to the Chief Creative Officer / creative leads.
- Assist Project Managers in creating schedules that cover the lifespan of projects / work with account and project managers to develop project timelines.
- Be knowledgeable of how to design and oversee print and digital projects in various mediums.
- Assist the design team with client projects.
- Collaborate with other creative to develop creative concepts and executions.
- Work with the Creative Director of film to ensure live shoots are aligned with MOD’s aesthetic.
- Be knowledgeable of printing processes and be able to offer suggestions for MOD print + packaging projects.
- Work with print vendors to communicate project printing needs, receive print quotes, and establish project printing schedules
- Be knowledgeable of apparel manufacturing processes and be able to offer suggestions for MOD apparel + soft goods.
- Oversee the work of other designers to ensure it adheres to clients’ brands.
- Mentor other designers in applying MOD’s aesthetic to their design work.
- Review and approve designs, illustrations, graphics and selected photography developed by other designers.
- Assist designers in written explanations of projects.
- Provide designers with visual direction before they start a project that you are overseeing.
- Make sure designers are creating, organizing, and maintaining design and art folders accurately.
- Oversee print set-ups for projects designers are preparing for print.
Your Credentials
- Highly creative with the ability to generate ideas and practically contribute to design details, demonstrating exceptional pure social media design skills.
- Expertise working closely with clients during kick-off.
- Manage and develop creative teams.
- Executive-level written and verbal communication skills, including public speaking.
- Proficient in Adobe CC, Microsoft Office, Asana (project management application) and other related software.
- Driven, proactive, helpful, and enthusiastic team player.
- Excellent relationship skills.
Sr. Graphic Designer
About
We are a Human Experience Agency based in Philadelphia, PA. We’re passionate about removing the friction that can exist between products and people, through a combination of strategy, creative communications, and product development.
The Sr. Graphic Designer at MOD is responsible for supporting our clients in all aspects of visual output. You’ll directly support creative directors in delivering award-winning work. This includes, but is not limited to: graphic design, photo manipulation, motion graphics, social media posts, production for both digital and print deliverables, branded collateral, web banners, presentation design and original content.
What you will do…
- UX/Digital, Physical/Print
- Interpreting client business goals
- Develop visual concepts that solve these needs
- Collaborate with Creative Director + Client Services
- Work with other designers to continually refine and elevate our design solutions
- Present finalized ideas and concepts to internal team and client (w/ explanation)
- Ability to work closely with the leadership to understand goals, objectives, and deliverables for all projects
- Confidence to work effectively with a fast-paced, supportive team, continuously prioritizing daily efforts in delivering a high volume of products and services—quickly and with quality.
- Ability to own the work, iterate and task-switch across multiple projects to meet tight deadlines.
- Accepting and providing constructive feedback.
- Help to manage and mentor mid-level and junior designers
Your Credentials
- 5-7 years of experience
- Bachelor’s degree in a related field: Graphic Design, Commercial Design, Interactive Media Design, Advertising
- Aesthetic forward design (typography + composition)
- Conceptual design thinking
- Experience using: Keynote, InDesign, PowerPoint, Illustrator, Photoshop, Sketch, Figma and XD
- Agency/in-house background
Freelance Designer
About
We are a Human Experience Agency based in Philadelphia, PA. We’re passionate about removing the friction that can exist between products and people, through a combination of strategy, creative communications, and product development and we are looking for a freelance designer to join the team!
What you will do
- Working on a wide range of project types, from digital/UX to physical/print
- Interpreting our client’s business goals to develop visual concepts that solve those needs
- Collaborating closely with creative director, senior designer (and other internal teams such as video for seamless project handoff) and client service teams
- Presenting finalized ideas and concepts to internal team, and eventually to clients (Providing intent and reason with designs. Why we did what we did)
Your Credentials
- 3–5 years experience
- Strong control of typography and composition (and overall aesthetic forward design)
- Conceptual design thinking (with and without brand restraints)
- Presentation Software (Keynote, Powerpoint)
- Digital and Print Design (InDesign, Illustrator, Photoshop, etc.)
- Modern UX Design (Sketch, Figma, XD, etc.)